RETURN POLICY
What Is your Return Policy?
We hope that you will love your Fight With Faith product but if for some reason you are not completely satisfied with the items you received, we will gladly initiate an exchange or return as long as the item is mailed and postmarked no later than 7 days from the date that your order was delivered.
Return Requirements
The Item:
- Make sure there are no make-up or deodorant stains, animal hair or cigarette smoke odor.
- Products can’t be worn, altered or washed.
Items NOT Eligible for Return:
- Any time a coupon code/perk of 25% off or greater was used on the order.
- Any item in the sale/clearance section.
- Any item marked down or discounted greater than 25% off the original price (includes BOGO items)
No exceptions or exchanges. Gift Cards can’t be returned or refunded.
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To process a return: Please send an email to support@fightwithfaithfashion.com with the following information and we will reply with instructions on how to ship your item back to Fight With Faith Fashion.
- ORDER NUMBER
- ORDER DATE
- ITEM BEING RETURNED/EXCHANGED
- REASON FOR RETURN/EXCHANGE
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Terms of the Return: Shipping paid on the original order is non-refundable and you will not receive a credit for it. Please kindly note that all shipping costs to send exchanges and returns to us are the responsibility of the customer. As soon as we receive a tracking number for items sent to us for refunds or exchanges, a new product will be shipped.
We will either exchange the item for another comparable item of your choice or, if preferred, refund the purchase price upon receipt. We will refund delivery charges if you originally received a faulty product or if we shipped you the wrong item. Unless otherwise indicated, all exchanges will be sent out via standard shipping.
*Postmarked means it has been accepted and scanned in at the post office. Simply creating a label does not count. You must contact via email within 7 days of receiving receive a full refund for domestic orders. Once we process your return please allow 3-5 business days for your bank to process the refund.
**If your order was delayed 7+ business days by the USPS please contact support@fightwithfaithfashion.com for extended return information.
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Refund/Exchange Processing:
- Once we receive your return please allow 2-5 business for it to be processed.
- Please allow an additional 7-10 days for new item to be shipped and received.
- A refund will be issued to the original credit card or form of payment used to purchase the item.
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Anything Wrong?
- PLEASE inspect your merchandise immediately upon receipt.
- If you believe you have received something defective please contact us within 3 days of order receipt at support@fightwithfaithfashion.com so we can address the issue.
- If it has been longer than 3 days, tags have been removed or item has been worn or washed it becomes ineligible for replacement.
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Order Cancellation or Change:
- Orders cannot be modified or canceled once they are placed.